Privacy Policy

Effective Date: 12/01/2024

Last Updated: 05/05/2025

Rose Plumbing LLC values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in connection with our SMS communication services.

Information We Collect

As part of our SMS consent process, we may collect the following information:

  • Your name
  • Your phone number
  • Any images or text messages you provide, such as photos of plumbing issues

How We Use Your Information

The information collected is used exclusively for the purpose of facilitating communication regarding your scheduled plumbing appointments. This includes:

  • Confirming appointment details
  • Allowing our technicians to review provided information or images before the appointment
  • Sending updates related to your service request

Information Sharing

We do not sell, rent, or share your information with third parties for marketing purposes. Your data is used solely to improve the efficiency and quality of the services we provide to you. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

  • Request access to your information
  • Request corrections to your data
  • Opt-out of SMS communications by texting "STOP" to us

Contact Us

If you have any questions about your privacy, please contact us:

614-496-9776